Electronic Components

Electronic Components distributors need to be in full control of their supply chain to prosper in today's business environment. With margins under increasing pressure, customer service is key as well as the need to optimise stock within any given franchise and remain competitive.

Challenges

• Manage margins - organisations need to optimise purchasing to improve margins whilst managing franchise relationships.
• Improve customer service - customer service builds loyalty and grows sales; efficient management of trade and volume discounted pricing agreements are key to after-sales service .
• Price transparency - margins are being squeezed from all directions.
• Manage customer agreements - maintain stock buffers and react quickly to changes in demand; ensure product is delivered on-time, all of the time.
• Stock optimisation - with inventory costs under the microscope, stock optimisation is crucial by achieving the right mix from extensive and growing product ranges whilst ensuring that customer demand is always satisfied.

Industry-specific functionality

• Sophisticated agreement management - supporting customer buffer stock, forecasting and planning, ship & debit agreements and price management.
• Landed costs monitoring - effective franchise and cost management.
• Assembly costing by kit or line by line components.
• Full batch traceability.
• Stock optimisation - stock system optimised for high throughput plus multi-warehouse shared stock handling, across multiple geographies.
• Purchase requirements forecasting - ensuring the customer gets what they need when they need it through suggested purchase order production.
• Returns material administration - claims and warranty handling, scrapping of goods and returns to source of supply.
• Powerful management information options - including on-line KPIs and exception reporting.