 Supply Chain Event Management (SCEM) Overview
OneOffice SCEM is designed to help businesses reduce costs and improve both margins and efficiency. It detects critical events as they happen and actively alerts the business through powerful workflows ensuring swift resolution and, where necessary, escalation. OneOffice actively brings key information to workers across departments which helps them to make better decisions which save money and increase margins.
Utilising a closely integrated set of technologies, OneOffice SCEM provides a user defined, unified view of events and activities including:
- Context dashboards
- Role-based dashboards
- Alert configuration and management
- Event detection and monitoring
- Unified user interface (WorkSpace)
Key features at a glance
- Proactively monitors business activities, highlighting issues and opportunities
- Easy to configure business rules determine what really matters and to whom
- Dashboards display context-sensitive information based on task
- Dashboards display KPIs, management and summary information by role
- Workflow ensures that events are handled in a timely manner and with clear escalation paths
- Works with Collaboration Manager to provide real-time interaction with customers' and suppliers' systems
Customer benefits
- Better decision making because information is both accurate and current
- Reduces costs and improves margins by preventing errors and focusing on opportunities
- Important events are captured in real-time, enabling people to respond quickly and accurately
- Reduces stress levels for users as they have increased control in discussions with customers and suppliers
- Dashboards are straightforward to build and easy to modify
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