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Supply Chain Management (SCM) Overview

Effective Supply Chain Management can provide significant cost savings and improvements in customer service delivery, as well as providing visibility and accountability beyond the confines of your own business systems. OneOffice SCM will help you integrate your supply chain and value chain tightly with your business. Because the degree of supply chain integration is generally limited by the IT capabilities of your partners and customers, OneOffice contains a range of tools to ensure you can maximise the opportunities available.

Providing a technical infrastructure that supports electronic, trading, collaboration and e-commerce, OneOffice SCM includes:

  • Collaboration management
  • Business-to-Business (B2B) e-commerce
  • Electronic Data Interchange (EDI)
  • WebShop
  • Customer portal

Key features at a glance

  • Share information in real-time with trading partners
  • Standards based architecture
  • Supports multiple message types
  • Pluggable architecture to enable future extensions
  • Supports broad range of VANs and message formats
  • Customer self service

Customer benefits

  • Quicker access to and delivery of information can improve customer service
  • Removes cost and delay of manually processing transactions
  • Eliminates much of the cost of handling inbound and outbound transactions
  • Reduces trading costs for partners
  • Reduces cost of order capture and customer service