 WorkSpace and Active Intelligence Overview
WorkSpace provides users with access to OneOffice and displays information based on key business events, alerts and tasks. Using this single common desktop across the full range of business processes that can be managed through OneOffice simplifies training, improves efficiency and reduces the cost of managing multiple systems
Active Intelligence is an innovative, information delivery capability which is unique to OneOffice. It utilises patent pending technology which ensures users see the information they need just when they need it - unlike the rigid approach typically used in business software where data is passively captured and stored.
This straightforward, flexible approach ensures that users have the information they need to make well informed decisions. In addition, it reduces the learning curve for new starters while maximising efficiency, customer satisfaction and most importantly revenue.
Key features at a glance
- Intuitive, flexible use of screen real estate
- Fast easy access to information and records
- Dashboards are straightforward to build and customise
- Provides additional information customised to the role of each user
- 'Explorer' style menu system ensures that any OneOffice program is only a few clicks away
- Single pane for creating, viewing and editing notes
- Embedded web browser to display information delivered via intranet and internet
- Simple tabbed navigation between active OneOffice programs
- Extensible architecture to support future features
Customer benefits
- Improves productivity by presenting users with additional relevant information
- WorkSpace is both intuitive and easy of use
- Presents everything your users need to know in a single interface
- Provides information so you can deliver better customer service and maximise selling opportunities
- Reduces training costs, providing empowerment and greater employee satisfaction
- Achieves 360°visibility across your business leading to increased productivity and profitability
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